Emergency /Acute Care

Emergency Department


The Espanola Regional Hospital features a 24-hour Emergency Department that provides care to approximately 15,000 people each year.


The Emergency Department is staffed by specially trained Emergency Physicians, a Physician Assistant and Registered Nurses who provided care to a full spectrum of patients including infants, children, adults and the elderly. The Espanola Emergency Department is equipped to manage all patient presentations ranging from a critical illness and injury to minor problems. Our Emergency Dept has access to Virtual Critical Care (VCC), which provides a 2nd opinion to physicians. From this consult it will be determined whether the patient needs to be transfered to a major referral centre.


Patients will touch the screen to be provided with a number, the triage nurse will call you in by that number. If you need immediate attention pull the emergency cord in the waiting room and someone will be right with you.


After 10 p.m. you will use the intercom system and the nurse on duty will let you into the department and begin the triage and registration process.


What can you expect when you come to the Emergency Department?

A nurse will call you into the triage office and will complete an assessment based on your presenting complaint. Based on the information you provide to the nurse and the nurse's assessment you will be assigned a triage level. Every effort will be made to triage you within 15 minutes of your arrival to the Emergency Department.


If your case is urgent, you will be sent directly to one of the treatment rooms in the Emergency Department.


If your case is of a less urgent nature, you will be triaged and asked to return to the waiting area. There you will wait to be called in to a room that is appropriate for care. If your condition should change while you are waiting, please notify the Triage Nurse.


Why do I have to wait?

The Emergency Department does not operate on a first come, first serve basis. Patients are seen according to the seriousness of their medical condition and critically ill patients are always seen first.


Reasons for Delays

Your treatment in the Emergency Department may take several hours depending on the following:

  • You may require tests.
  • You may have to wait for test results.
  • The emergency physician may need to consult with a specialist.
  • A critical patient may arrive where physician and nursing resources are needed immediately.


To help us better assess your medical history; please remember to always bring a listing of:

  • Medications you are currently taking, including all prescription, non-prescription and herbal remedies.
  • Please indicate drug name, dosage and how often you are taking it.All allergies (including any to medication)
  • Medical history (ie. heart disease, diabetes, etc.)


*The staff in the Emergency Department are not permitted to give any medical advice over the phone. If you are unsure if you should come to the Emergency Department you can access Telehealth Ontario at 1-866-797-0000.


Espanola Regional Hospital Acute Care Unit

The Espanola Regional Hospital has a 15 bed Medical Unit, with one dedicated hospice suite that is staffed by family physicians and hospitalists, as well as other specialty services in order to provide a full-range of treatment and care. The Espanola Regional Hospital provides admitted patients with a multidisciplinary team-based care while in the hospital. Our Patients First Philosophy is made possible by working collaboratively with registered nurses, registered practical nurses, social work and discharge planner, physiotherapists, pharmacy and other allied health professionals.


Any assistance that is required on discharge is arranged through the discharge co-coordinator. The discharge co-coordinator is able to access the services required so you or your loved one can be safely discharged home. These services include but are not limited to CCAC, Espanola Family Health Team, Elks Lodge, and Community Mental Health.


Patient meals are served daily at 8:30, 12:00 and 5:00 p.m. should you wish to come in and assist your loved one with feeding.


Visiting hours are from 11:00am to 8:00pm

No children under 12 years of age are permitted due to COVID

 Nursing Staff can be reached by calling 705-869-1420 extension 4071 or 3337.