Family Health Teams



What is a Family Health Team?

A Family Health Team is a group of health care providers who work together to help keep you and your family healthy and to coordinate the best possible care for your health needs. A team approach offers you better access to appropriate health care in your own community.


Who is on the team?

In addition to family doctors, the team is developing to include Nurse Practitioners, Registered Nurses, Dietitians, Social Workers, and other healthcare providers. Some of these positions are referred to as "Allied Health Professionals" which are people who have expertise in specific areas that help support the efforts of your doctor in caring for your health.


How does the team-approach work?

The team works together, with you, to offer health education and promotion, illness prevention, disease diagnosis as well as management and rehabilitation. The team works with other health care organizations to address the particular needs of the people in its own community.


Will I still have a family doctor?

Yes. Each patient signs up with a doctor and becomes part of the roster of the Family Health Team. You will continue to see your doctor during regular office hours. You may also be referred to other health care providers as appropriate.


How do I become a patient?

Please contact our Family Health Team directly at 705.862.7991.


Can I participate in the health promotion programs/workshops offered in the community, if I'm not a patient of one of the Espanola Family Health Team physicians?

Absolutely! Our community programs and workshops are available to anyone living in Espanola and the surrounding municipalities.


Can I be seen even if my physician is not available?

Absolutely! Depending on the nature of your need you can be booked in with another member of the team. That is one of the many benefits of a team.


What do I do when the office is closed?

Outside of regular clinic hours, patients may contact 1-866-553-7205 to connect to the Telephone Health Advisory System. This phone number will connect you to a registered nurse who will assess your concerns. If it is determined that you should see a physician, or if your problem is of a more urgent nature, we request that you go to the nearest Emergency Department.


What do I need to know about Health Cards?

Please bring your health card to every appointment and give it to reception when you arrive. If you have changed your address or your telephone number, please notify reception.


Check the expiry date on your card and arrange for a new one before it expires. You must notify the OHIP office if your card is lost, stolen, you have a change of address or your card has expired. Please call the ServiceOntario, INFOLine at 1-888-376-5197 to book an appointment to renew your health card or for any other inquiries.


How can I get my prescription medications refilled?

Contact your pharmacy and request they fax a refill request to your primary care provider's office. They will review, and in most cases sign off the request and it will be faxed back to your pharmacy.


How are diagnostic tests booked?

If you need to have diagnostic tests booked, our reception staff will either make the appointment for you and let you know when and where to go, or provide you with the necessary information to arrange for your tests. If you cannot go at the appointed time, you must call the diagnostic lab to change your appointment. We will call you if we need to follow up on your tests with information or an office visit.


What if I'm referred to see a specialist?

If your doctor refers you to a medical specialist, in many cases, our reception staff will make your appointment and let you know when and where to go. Some specialists require that patients themselves make the call to arrange the appointment. In this case, our reception staff will ensure that you have the information you need to make the appointment. We will send any information needed ahead for you. If you cannot go at the appointed time, please contact your specialist's office to reschedule. Please do not miss specialists' appointments as they often take weeks or months to schedule and they may charge you for a missed appointment.


Who should have a screening test for colorectal cancer?

If you are between the ages of 50 and 74, or have a history of colorectal cancer in your family, you should have screening for colorectal cancer. This is a simple test which involves easily collecting a very small stool sample. A colorectal check every 2 years could save your life!


The Espanola Family Health Team has established other preventative care strategies to ensure you achieve optimal health outcomes including, well baby checks, well women screening and influenza vaccinations.


What health precautions should I take prior to travelling?

For information about travel health, including immunization, travel tips, and travel health clinics, please go to the following website for safe travel tips -


Where are you located?

Espanola & Area Family Health Team

801 McKinnon Dr.,

Espanola, ON P5E 1R4

Ph. 705-862-7991


What are the hours of operation for the Espanola & Area Family Health Team?

Monday to Friday 8:00am to 4:30pm